Regulatory support
In most product teams, regulatory questions surface mid-sprint: log
retention, plugging in a third-party model, wording a consent, moving a
piece of data.
Without a quick answer, the team decides alone and the
product accumulates risk.
The support desk answers these questions
when they arise, in writing, within 72 hours.
A preventive service
The support desk works before implementation, while a change of
approach still costs nothing.
It is a preventive service, not a
crisis line.
Inside your tools
The question is asked where it arises, in a ticket, a pull request, a design document or a chat channel. The answer lands in the same place, in the team's vocabulary.
Answers you can implement
An answer states what is possible and under which technical conditions: minimisation, retention, encryption, consent wording. A discarded option always comes with the reason.
A register in your name
Decisions are dated, reasoned and archived in a register that belongs to you. When the first audit or client questionnaire arrives, the demonstration already exists.
The questions your teams already ask
Law 25 and PIPEDA, payment provider requirements, CASL, automated decision-making and AI, telemetry and logs, vulnerability disclosure, licences and dependencies, and the GDPR or the AI Act as soon as your European users trigger them.
The question
"Can we keep these logs for twelve months?" "This third-party model, with which data?" "Does this feature require a PIA?" Asked as is, no formatting required.
The answer
Written, sourced and implementable, delivered within 72 working hours. The deadline tightens when the sprint demands it and the question allows it.
The feature review
For matters larger than a single question, the whole feature is examined before implementation and receives a decision note. CA$1,300 (plus taxes) per unit, with a monthly volume included in the subscription.
The register
All decisions, dated and reasoned, form the regulatory memory of your product. It remains yours.
A monthly subscription
From CA$5,000 / month, depending on team size and question volume. No fixed term: the service is judged on use, month after month. Feature review outside the subscription: CA$1,300 (plus taxes), delivered within 72 working hours.
- Dedicated channel: your tools and formats, ticket, pull request, document or chat.
- Contractual deadline: written answers within 72 working hours.
- Feature reviews included: monthly volume set in the contract, extra units at a fixed price.
- Decision register: dated, reasoned, exportable. It belongs to you.
- Targeted watch: when a text that concerns you changes, you receive its impact on your product.
- Delimited scope: the desk handles design questions, upstream. Incident response belongs to the operations contract, agreed separately.
Describe your teams
Their size and their recurring topics are enough to receive a scope and a price within two business days.